FAQ's

Because of the unique nature of our products and our waste minimising policy we do accept change of mind or product not right for space as a reason for returns or credits. So please be sure before you place your order at cart or contact our customer support team if you have additional questions about products by emailing help@fabricofhumanity.com. Items purchased during sale and via Afterpay are strictly non refundable or exchangeable. The individual and hand-woven nature of our textiles mean that every item is unique and carries with it it’s perfect imperfections. In the unlikely circumstance that items are clearly faulty or flawed then we offer a return and exchange for new goods (individually crafted) or a credit. To apply for a refund, exchange or credit you must complete our Online Returns form within 5 business days of receiving your item. If your application for refund, exchange or credit is approved we need the item/s to be returned in their original condition (not used or worn) with original packaging to us to assess. Please allow 7 business days for this assessment from the time we receive the goods back and issue the refund, exchange or credit. Note - we do reserve the right to deems goods not to original standard. We will credit the initial shipping from your order but the cost of return shipping will be incurred by you, the customer. Return to sender orders lost in transit, cannot be credited, so we do recommend considering tracking its your return shipment. 

All international shipping is strictly a no refunds, exchanges or credits inline with our waste minimising philosophy.

Online Returns form.

We understand the need to be able to sample textiles and dyes, so we are in the process of bringing this as a viable option for sale. Coming soon. 

In essence, because of it’s unique colour, minimal impact to the environment, non-toxic, biodegradable & regenerative.

But let’s break this down : 

1. Unique colour variations

First off, the colours you can achieve with natural dyes are extraordinarily from nature and can’t be replicated with synthetic dyes. The shades and variations are true to nature and give unique vibrancy.

2. Protect the environment 

When you choose natural dyes you are choosing to protect the environment. Pigments are derived from plants, invertebrates, or minerals - they are 100% natural, renewable - which means they regrow in nature without causing harm and they are biodegradable - which means they come from the earth and go back to the earth. The majority being plant sources - roots, berries, bark, sap, flowers, leaves, husks & wood. By comparison synthetic dyes are made from petroleum. 

3. Less water & recycled water

Dyeing with natural dyes overall uses less water than synthetic dyeing because both the dye and the wash baths can be used several times and reused achieving multiple shades from one dye bath. An Indigo VAT for example can live for months if feed the necessary ingredients. A GOTS Certified Natural Dye wash bath can be disposed of into nature without causing any harm to rivers or waterways. Unlike synthetic dyes which cause harm to rivers and waterways around factories where production takes place. There are many cited examples of such damage throughout India, China and Bangladesh.

4. No harm 

Natural dyes cause no harm to all skin types, but especially beneficial to sensitive skin because they are natural and offer therapeutic hypoallergenic properties, anti-fungal, anti-bacterial, anti-microbial, anti-viral and antiseptic properties.  This means that natural dyes do not cause harm to the people working with them, their environment or those wearing the finished products. Natural dyes in essence, have medicinal values that can be translated to the fibres they colour. This opens up a whole new world to discover the medicinal properties of each dye. Studies also suggest that natural dyed fabric offers higher protection from UV than synthetic dyes. 

5. Ethical Sourcing 

We support 2nd, 3rd and newly established farmers and seek to understand their individual farm needs and dreams. Our Natural Dyes are ethically sourced from plants and insects - it’s fair to say that we are obsessed with the entire process of growing & sourcing, harvesting, preparing our plants. 

6. Regenerative Employment 

Our business model insists on small-scale ethical production, fair wages for workers and healthy working conditions for all. It also uses a decentralised supply chain in order to support the small business ecosystem.

Natural dye fades. Yes it does. Celebrate it.

The expectation of 100% guarantee in our modern world has far reaching ramifications silently building in the background of our lives. That nothing is permanent or perfect is a breathtaking and empowering realisation. 

The best way to describe colour fading is that it is the exquisite journey of natural dye. It is not a blatant fade as with chemical dyes. Instead it goes on a slow journey - breaking down the hues and shades that nature has built with her pigments. 

The wonderful thing not many realise is that if mordanted correctly at the beginning of the dyeing process the garment can be re-dyed multiple times over its lifetime without having to re-mordant. 

Absolutely. We have created a comprehensive Natural Dye Instructions Guide which you can access here and also download to print.

Our Fabric of Humanity Khadi & handloom textiles are made from ethically and sustainably sourced 100% natural cotton. 

Our Natural Dyes are extracted from natural plant and mineral elements.

If you are new to wearing/using natural fibre you will be amazed! It breathes unlike synthetic fibres, so you will find washing doesn’t need to be done after each wear.

Please see our Care for tips on how to wash and care for your products.

You are a lovely friend! No need for experience. Our Natural Dye Kits are accessible for practitioners and crafters of all levels and expertise, whether you are just starting out on your journey or are an experienced designer. We have created an Online Natural Dyes Instructions Guide with all the information your friend needs to get started.

Yes every product is a one-off, made by the hands of artisans who spin the cotton and weave the cloth. As such, each piece will carry it’s own unique story and can vary from threads to variances in colour tones. We believe it is these imperfections that give khadi it’s beauty, made by the hands of humans.

Khadi textiles are spun and woven by hand, creating a unique story with every length of cloth. It is said that it takes a village to make Khadi and this most certainly is true. A minimum of 14 pairs of hands touch the material before it reaches our dye house: from farmers, to cotton pluckers, spinners, weavers, thread cutters, washer people, ironers, folders, dyers, transporters and deliverers. This means that each piece can vary from threads to variances in colour tones. We believe it is these imperfections that give khadi it’s beauty, made by the hands of humans. It must be held and felt between the fingers to be truly understood. It breathes in summer, is warm in winter and is highly regarded for its durability, soft-feel and versatility. Fashion designers and conscious consumers alike are drawn to its story, artisanal roots, sustainability and low carbon footprint.

Revive artisanal dye and textile traditions.

Bring vitality and sustainability back into rural Indian village communities

Re-invigorate tightly knit rural Indian communities with safe, respectful employment

Celebrate ethical, sustainable production that delivers high-quality products that are made to last

Empower and educate women and their communities, giving them sovereignty, returning

Dignity and celebrating a regenerative way of life

Constantly innovate to ensure our textiles and dyes have the smallest possible footprint

Create more circular supply chains

We greatly respect the environment, valuing our renewable resources and work with small-scale farmers to ensure balance in their crops and the health and wellbeing of their workers. Our natural products are renewable, compostable, biodegradable, harm-free to workers and promote positive impacts to health when using or wearing our dyes or khadi textiles and our regenerative processes leave the people and the environment in an improved state. Workers working with natural dyes are not exposed to harmful chemicals or toxins (like synthetic dye production), nor is water run-off harmful to the environment where it is produced nor the environment where it is being used (unlike chemical dye production and consumption which affects communities where it is produced and communities where they are used).  

No, we are working with artisans in rural villages who have been trained and have a livelihood in weaving. In these communities, family members including children are often encouraged to learn the age old wisdom so that is carried down to the next generation. Thus ensuring a dedication to the continuation of their unique craft.

We minimise our packaging but want to ensure the quality of your unique Fabric of Humanity purchase is maintained. We use recycled & recyclable cardboard and satchels to ensure product integrity through transportation. 

We offer a strict no returns on Natural Dyes unless product is faulty. We do accept change of mind or product not suitable for your needs as reasons for return, exchange or credit. So we do ask you to please be sure before you place your order at cart by checking out our detailed descriptions, colour swatches or contact our customer support team if you have additional questions about products by emailing help@fabricofhumanity.com. In the unlikely circumstance that items are clearly faulty or flawed then we offer a return and exchange for new goods (individually crafted) or a credit. To apply for a refund, exchange or credit you must complete our online returns form within 4 business days of receiving your item. If your application for refund, exchange or credit is approved we need the item/s to be returned in their original condition (not used or worn) with original packaging to us to assess. Please allow 7 business days for this assessment from the time we receive the goods back and issue the refund, exchange or credit. Note - we do reserve the right to deems goods not to original standard. We will credit the initial shipping from your order but the cost of return shipping will be incurred by you, the customer. Return to sender orders lost in transit, cannot be credited, so we do recommend considering tracking its your return shipment. 

All international shipping is strictly a no refunds, exchanges or credits inline with our waste minimising philosophy.

We offer a strict no returns on Khadi and Handloom unless product is faulty. We do accept change of mind or product not suitable for your needs as reasons for return, exchange or credit. So we do ask you to please be sure before you place your order at cart by checking out our detailed descriptions, images or contact our customer support team if you have additional questions about products by emailing help@fabricofhumanity.com. In the unlikely circumstance that items are clearly faulty or flawed then we offer a return and exchange for new goods (individually crafted) or a credit. To apply for a refund, exchange or credit you must complete our online returns form within 5 business days of receiving your item. If your application for refund, exchange or credit is approved we need the item/s to be returned in their original condition (not used or worn) with original packaging to us to assess. Please allow 7 business days for this assessment from the time we receive the goods back and issue the refund, exchange or credit. Note - we do reserve the right to deems goods not to original standard. We will credit the initial shipping from your order but the cost of return shipping will be incurred by you, the customer. Return to sender orders lost in transit, cannot be credited, so we do recommend considering tracking its your return shipment. 

All international shipping is strictly a no refunds, exchanges or credits inline with our waste minimising philosophy.

We love them. And yes we understand that you can’t always decide or even know what to buy, so Gift Cards are available in pre-set denominations or you can select your value. Gift cards are valid for 3years from date of purchase.

We only gather information about you to be able to better service you with tailored communications, improved services and notify you about upcoming products and events. We do not resell your information to third parties and absolutely respect your privacy.

As our products are unique and made by hand, we do not offer a period of warranty on these items. Should you experience a fault with one of our products, then please contact us at help@fabricofhumanity.com because we do pride ourselves on taking the upmost care and authenticity with our products.